Digital Data Analytics Manager

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading‑edge technology. We drive large‑scale, complex, and high‑visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast.

Who We're Looking For

The Digital Performance and Analytics Manager will play a key role in driving data‑informed decision‑making across our Digital Service and Support experiences on Web, App and AI/Agentic platforms. Your role will support the organizational goal of growing digital self‑serve and deflecting customer contacts from call centers, which will ultimately lead to lower cost of operations and improved customer satisfaction.

The ideal candidate is a data enthusiast and strong collaborator who exce...