Digital Customer Success Manager

See what you can do with Prophix

Prophix helps finance teams work with greater flexibility and confidence through Prophix One™, our Financial Performance Platform. We bring planning, reporting, and automation together so people can focus on higher-value work instead of repetitive tasks. As we introduce more AI-enabled capabilities, you will be part of a human-centered innovation journey where intelligent tools support better outcomes while people lead the decisions that matter.

We're headquartered in the Greater Toronto Area, with teams and offices across North America, Europe, and Australia.

As Digital Customer Success Manager, you will be responsible for designing, launching, and scaling the Digital Customer Success strategy to support a growing customer base through automation, lifecycle programs, and data-driven engagement.

This is a high-impact, cross-functional role partnering closely with Customer Success Owners (CSOs), Sales, Professi...