Digital Customer Advisor– Travel

Job Introduction

Digital Customer Advisor– Travel

Salary up to £25,000 per annum

12 Month FTC

Full Time - 35 hours per week Mon – Sat (on a rota basis)

Hybrid- Folkestone or Crawley (3 days a week in the office)

We’re looking for a Digital Customer Advisor to join our E-Demand team, supporting customers with pre-departure queries across both Saga Holidays and Titan through email and webchat. This is a fast-paced and varied role where you’ll play an important part in delivering a high standard of customer service, ensuring every customer query is handled efficiently, professionally, and with care.

Whether you’re looking for your first full-time opportunity in the travel industry or already have customer service experience, this role offers a great opportunity to develop your skills in a supportive team. If you’re proactive, enjoy solving problems, have excellent attention to detail, and are pa...