Job Description

Overview

Kick‑start your IT journey as a Digital Collaboration Engineer Apprentice. You’ll support frontline tech services – AV, booking systems, kiosks, vending, and print – ensuring smooth operations for the UK’s largest water and wastewater provider.

Responsibilities

  • Troubleshoot and fix hardware/software issues and perform root‑cause analysis
  • Set up and configure AV, booking tools, kiosks, vending devices, and print services
  • Support meeting rooms, booking systems, kiosks, and print workflows
  • Use monitoring tools to spot issues early and keep documentation up to date
  • Work with service leads, product teams, and vendors to resolve requests
  • Contribute to service reviews and improvement initiatives

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