Job Description

Start your Network Engineer career with Thames Water
Kick‑start your IT journey as a Digital Collaboration Engineer Apprentice. You’ll support frontline tech services—AV, booking systems, kiosks, vending, and print—ensuring smooth operations for the UK’s largest water and wastewater provider.

What you’ll do:

Troubleshoot and fix hardware/software issues and perform root‑cause analysis
Set up and configure AV, booking tools, kiosks, vending devices, and print services
Support meeting rooms, booking systems, kiosks, and print workflows
Use monitoring tools to spot issues early and keep documentation up to date
Work with service leads, product teams, and vendors to resolve requests.
Contribute to service reviews and improvement initiatives. 
Where you will work:
Location: Clearwater Court, Reading, RG1 8DB office based not hybrid    
Hours: 36 hours a week across four working days plus one off-the-job training day
Start date: Sept 2026
 
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