Job Description
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
**Team/Role Overview**
The Digital Client Support Officer is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.
**What you’ll do**
+ Provide technical support in respect of all Digital Support applications.
+ Investigate cases escalated from first level support, providing regular updates to bot...
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
**Team/Role Overview**
The Digital Client Support Officer is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.
**What you’ll do**
+ Provide technical support in respect of all Digital Support applications.
+ Investigate cases escalated from first level support, providing regular updates to bot...
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