Job Description

  • REQ
  • 24/02/2026
  • Customer Journey
  • Madrid, Spanje
  • ING Bank

At ING we are looking for a Digital Business Epert – Fraud Area

Your role and work environment:

We are looking for a Digital Business Epert in the Fraud area that will help us design and implement the right preventive and detective controls across our customer journeys—ensuring a secure, compliant and low‑friction eperience.

You will translate business needs and new product/feature flows into fraud control requirements and delivery plans, working with squads throughout the whole product lifecycle and acting as a bridge between Business, Fraud Operations, Risk/Compliance and IT.

You can move from a concept/idea to a functional definition and customer journey, cutting through compleity to define a MVP of antifraud measures that delivers protection with minimal customer friction.

You understand, at a high level, ING architecture, data source...

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