Job Description
Dialer Analyst
Requisition ID: 251950
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Dialer Analyst contributes to the overall success of the Sales Campaigns & Strategy ensuring specific individual goals, plans, initiatives are executed in support of the team’s business strategies and objectives, supporting both Inbound and Outbound channels in the Client Experience Centre. Conducts analysis and proposed enhancements to achieve business goals. Responsible for developing efficient and effective outbound call strategies and ensuring the dialer is operating at peak efficiency and workflow meets established goals in a multi-client and multi-operating systems environment. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
**Is this role right for you? In this role, you will:**
...
Requisition ID: 251950
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Dialer Analyst contributes to the overall success of the Sales Campaigns & Strategy ensuring specific individual goals, plans, initiatives are executed in support of the team’s business strategies and objectives, supporting both Inbound and Outbound channels in the Client Experience Centre. Conducts analysis and proposed enhancements to achieve business goals. Responsible for developing efficient and effective outbound call strategies and ensuring the dialer is operating at peak efficiency and workflow meets established goals in a multi-client and multi-operating systems environment. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
**Is this role right for you? In this role, you will:**
...
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