Job Description

DevOps Production Support Analyst

IT (Information Technology) Permanent contract Tokyo, Japan Hybrid Reference 25000C1Q Start date 2025/06/28 Publication date 2025/06/04

Responsibilities

Production Support:

  • Manage users requests and production incidents while providing regular feedback to end users.
  • Pro-actively monitor production systems and ensure that our monitoring tools are in line with our needs and take initiatives to improve their efficiency.
  • Ensure our system scabaility, performance and reliabality to support our business fullfilling our SLA.
  • Actively contribute to our follow the sun support model by engaging with peers in Europe and America in order to provide 24/6 technical support to our clients and internal traders. 
  • Follow group's cyber security guildlines to ensure our systems is up to date.
  • Contribute the migration to public cloud transformation.
  • Industr...
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