DevOps Engineer - Problem Management (limited full-time)

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

The problem management team with customer service management has the goal to increase the quality of SAP’s cloud-based services by reducing the number of incidents as well as the mean time to repair. Our unit is responsible for the root cause analysis of service outages and degradations with impact to our customers. As a team, we are managing and coordinating the root causes analysis of (Major) incidents and defining the measures that contribute to the overall improvem...