Job Description

Overview

ServiceFirst is a world-class call center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit our client’s businesses with exceptional customer engagement.

While our core business is to help our partners better serve their customers, ServiceFirst will also provide reduced labor and operational costs, a diversified footprint for business reliability, and an innovative entrepreneurial culture to attain corporate performance objectives as our partners trusted advisor and preferred business partner.

Responsibilities

  • Automate and streamline the deployment, monitoring, and management of our cloud-based infrastructure
  • Implement and maintain CI/CD pipelines to facilitate seamless application deployment
  • Optimize cloud resource utilization and cost efficiency
  • Collaborate with development teams to ensure smooth integration between applications and infra...

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