Job Description

YOUR MISSION: Lead the management, monitoring, and improvement of existing and new enterprise resource planning (ERP) and IT processes, such as change management, release management, and incident management. HOW WILL YOU MAKE AN IMPACT?

  • Lead the management, monitoring, and enhancement of enterprise resource planning (ERP) and IT processes, including change management, release management, and incident management.
  • Oversee and deliver comprehensive digital programs and initiatives, utilizing agile and design-thinking methodologies to ensure sustainable implementation.
  • Document current (as is) and future (to be) processes, detailing the necessary changes to transition to the to be state, ensuring accurate recording of required modifications.
  • Gather business requirements through various methods such as interviews, document analysis, workshops, and workflow analysis, articulating these requirements in terms of target user roles and objectives.
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