Job Description
DevOps Engineer – Applied GenAI and Software Engineering
Join the Swisscom Operations Co‑Pilot Team and help us improve how operational teams run and support Swisscom’s services.
We focus on integrating AI and GenAI into incident, change, and problem management processes to reduce repetitive work and give engineers better context when troubleshooting.
Our product serves as a central hub between multiple internal ticketing and communication systems, both in-house and vendor solutions, as well as various inventory stores and internal knowledge sources. Our goal is to bring these data points together and use generative AI to provide engineers with clearer insights, faster root‑cause investigations, and support for creating accurate documentation and communication updates.
What impact will you have?
The system is currently lightweight, but we’re expanding its scope. Over...
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