Job Description

Job Description

Main Objectives and Activities :

  • Able to solve the Batch abends which Global Operations Support team cannot and able to escalate to the next level
  • Able to go to the root of the problem
  • Resolve non critical abends
  • Resolve conflicts in batch
  • Manages incidents & problems
  • Performs root cause analysis of issues and aims at reducing their occurrences
  • Spufi requests
  • Work closely with onsite and offshore application and IT teams
  • Co-ordinate with developers to fix the job for future
  • Create New jobs/Applications for developer
  • Create Calendars/ Run cycles as per the scheduling requirement
  • Deliver projects in UAT, Production
  • Contribution to continuous improvement of IT production processes
  • Delegates (with appropriate training & documentation) level 1 support & monitoring tasks to 24/7 Operations Center team
  • Provides level 2 (technical ...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to RECRUITdee today.

    Submit Application