Job Description

Job description



Mission Overview


Lead the governance and performance optimization of the Deviation Management Process, driving sustainable quality improvements across pharmaceutical operations. This role combines strategic oversight with hands-on process leadership to reduce quality incidents and strengthen compliance frameworks.


Core Responsibilities


Performance Governance



  • Reduce overdue deviations and accelerate closure timelines

  • Improve investigation quality (RCA robustness, CAPA effectiveness)

  • Minimize human error-related root causes

  • Increase Right First Time rates for deviation resolution

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