Development and Operations Engineer

Job Title: Development and Operations Engineer

Job Location: Mexicali, Mexico (Office based)

Our Department: Trimble - AECO (Platform)

About The Role

This is a unique entry-level opportunity to gain direct mentorship from senior DevOps engineers while managing a Gartner Magic Quadrant leading ITSM platform. You will be at the forefront of technology by actively testing and implementing Generative AI and Predictive AI capabilities to enhance service delivery for a global enterprise.

What You Will Do

• Drive ITSM solution delivery by assisting with small enhancements, fixes, and configuration changes within our cloud ecosystem.
• Implement cutting‑edge Generative AI and machine learning capabilities to automate and enhance global service delivery.
• Master service operations by triaging platform incidents, identifying root causes, and monitoring system health to ensure business continuit...