Job Description
Key Requirements:
- Candidate must possess at least a Bachelor's Degree / Professional Degree in Computer Science & Technology or equivalent.
- Must have CGPA 3.2 and above
- Have 0-2 year(s) of working experience in the related field is required for this position.
- Has basic understanding and knowledge of Web Development using Basic Java/ HTML, CSS, Angular, Java and Database
- Good written and verbal communication skills
- Self-motivated, goal-oriented and able to work well in a team
Key Responsibilities:
- Support business users to analyse pain points, perform root cause analysis and resolve issues effectively within SLA and with good quality
- Manage support incidents or requests, including documentation and update of IT support ticketing system on timely and accurate manner
- Able to work with stakeholders to gather new business requirements for project delivery or system enhancements
- A...
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