Job Description

Position: Despatch Supervisor

Contract Type: Permanent – 40 hours

Location: Ryton

Shift: Mon - Fri 19:30 - 04:00

Join the UK’s premier parcel delivery company

What you’ll do:

A key supervisory role within the National Hub Control Room and Linehaul Driver Group. Reporting directly to the Duty Process Manager the Supervisor will support the management of the teams’ workflow through the assignment of tasks, monitoring results against KPI’s and producing management reports.

Key Role Responsibilities:

With a strong focus on providing high standards of service to both external and internal customers, responsibilities will include but are not limited to;

  • Delivery of essential communications regarding team performance and review via PD board sessions and one to one discussion.
  • Compliance with new employee inductions and training.
  • Compliance with company SOMs and risk assessm...

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