Job Description


Job Description:

Desired Skills And Experience:
  • Image and install software on Windows and Apple laptops/desktops, including IMAC (installations, moves, additions, and changes) and Remote support.
  • Troubleshoot post-deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices.
  • Printer break-fix and installation.
  • Disposal, redeployment, and Asset reclaim.
  • Shipping coordination.
  • Data Backup and Data Recovery coordination.
  • Hardware Refresh.
  • Warranty and Out-of-warranty repair and replacement.
  • Depot Services.
  • Walk Up Support.
  • Spare parts management.
  • Executive (VIP) Support.
  • Audio and Video Support, including Health Checks.
  • Inventory and Asset Management – Depot Operations.
  • Coordinate with external vendors for dispatch support.
  • Identify and resolve hardware and software appl...

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