Job Description

Job#: 3039845

Job Description:

Desktop Support Technician (Onsite – Zanesville, OH)

Client: Oil & Gas

Location: Zanesville, Ohio (100% onsite)

Position Summary

Under general supervision, the Desktop Support Technician is responsible for the installation, configuration, maintenance, and repair of PC hardware and peripherals. This role supports end users by troubleshooting technical issues, managing hardware inventory, and ensuring adherence to company security, safety, and compliance standards.

Key Responsibilities
  • Install, configure, and repair desktops, laptops, and related peripherals following established procedures
  • Troubleshoot hardware and system issues, ensuring timely resolution of incidents and service requests
  • Manage and update tickets through ServiceNow, ensuring accurate documentation and follow-up
  • Coordinate with vendors for equipment repair and replacement as needed
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