Job Description
Reference: JHB -TR-1
We are recruiting for a Desktop Support Technician.
Duties & Responsibilities
Provide general IT support to all company users;
Attend to LAN, WAN and Mobile devices calls;
Troubleshoot hardware and software errors;
Resolve connectivity issues;
Asset Management processes and procedures for IT equipment;
Setup and configure desktops, printers and mobile devices to the network;
Install application programs requested by the user;
Setup training environments when requested;
Deploy software patches and updates;
Provide laptop support;
Re-imaging of desktops, laptops and mobile devices as required;
Basic printer troubleshooting and support;
Problem determination and resolution;
Bandwidth monitoring, usage and statistics;
Liaise with Telkom on day-to-day running of the VSAT, ME and VPN networks to all offices;
Ensure that all invoices submitted by service providers are accurate;
...
We are recruiting for a Desktop Support Technician.
Duties & Responsibilities
Provide general IT support to all company users;
Attend to LAN, WAN and Mobile devices calls;
Troubleshoot hardware and software errors;
Resolve connectivity issues;
Asset Management processes and procedures for IT equipment;
Setup and configure desktops, printers and mobile devices to the network;
Install application programs requested by the user;
Setup training environments when requested;
Deploy software patches and updates;
Provide laptop support;
Re-imaging of desktops, laptops and mobile devices as required;
Basic printer troubleshooting and support;
Problem determination and resolution;
Bandwidth monitoring, usage and statistics;
Liaise with Telkom on day-to-day running of the VSAT, ME and VPN networks to all offices;
Ensure that all invoices submitted by service providers are accurate;
...
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