Job Description

JOB DESCRIPTION

Req ID: 357166 

We are currently seeking a Desktop Support Technician to join our team in Toronto, Ontario (CA-ON), Canada (CA).

This role is to provide onsite support for end users, for tickets and issues at a client site. The technician will have the responsibility to own the issues through resolution. 

This is an on-site role and only candidates local to Toronto will be considered. 

Position Overview:

• Individuals here have a well-rounded knowledge of the policies and procedures for their work area.

• Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine.

• They may make policy recommendations to their managers and be an escalation point for less experienced team members.

• Performs troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks.

printers.

• May re...

Ready to Apply?

Take the next step in your AI career. Submit your application to NTT today.

Submit Application