Desktop Support Technician

Tesla is currently seeking a Desktop Support Technician to join our team in Malaysia. This position within the IT Operations team will be on the front lines of Tesla’s IT support. Via Phone and Ticketing system. The primary task of this position will be to troubleshoot and resolve endpoint issues, install and support the systems, and assist with the day-to-day operations for Tesla’s global IT infrastructure to support the growth of Tesla’s initiatives. The ideal candidate will have a strong passion for technology and customer service in a fast-paced corporate environment and be able to learn quickly.

Responsibilities

• Provide day-to-day delivery and technical support for end-users of desktop applications, telephones, handheld email devices, printers, computer hardware, mobile device, AV system and familiar with retail store support via Ticketing and Phone support and onsite support as required
• Support Windows and MAC
• Diagnose and...