Desktop Support Technician

Job Title: Desktop Support Technician

Location: Nelamngala Bangalore, India (Full-time Onsite)

Experience: 1 Years

Company: Danush Systems and Solutions

Website: https://www.dhanush.com

At Danush, we're dedicated to delivering exceptional IT infrastructure and Managed Services support. We're looking for a proactive L1 Technician (Desktop Support) to join our team and provide frontline IT support to our esteemed clients.

Role Highlights:

• Provide first-line support for desktops and laptops (Windows & macOS).
• Basic installation, configuration, and troubleshooting of OS, software, and hardware.
• Address and resolve basic network connectivity issues (LAN/Wi-Fi).
• Maintain detailed IT asset inventory, manage asset tagging, and documentation.
• Assist with user account management, access rights, and password resets.
• Conduct routine preventive maintenance and ensure system updates and antiv...