Job Description
Desktop Support TechnicianJob Summary
We are seeking a skilled Desktop Support Technician to join a dynamic IT team supporting a diverse user community. This individual will serve as an IT generalist responsible for delivering technical support, troubleshooting hardware and software issues, maintaining desktop environments, and providing exceptional customer service.
The ideal candidate will have experience supporting Windows and Mac environments, managing Active Directory accounts, and resolving technical issues in a fast-paced enterprise environment.
Key Responsibilities
+ Provide end-user support for desktop, laptop, mobile device, and peripheral-related issues.
+ Troubleshoot and resolve hardware, software, network connectivity, and system access problems.
+ Install, configure, and maintain operating systems, applications, and desktop hardware.
+ Manage user and group accounts within Active Directory.
+ Create and maintain organ...
We are seeking a skilled Desktop Support Technician to join a dynamic IT team supporting a diverse user community. This individual will serve as an IT generalist responsible for delivering technical support, troubleshooting hardware and software issues, maintaining desktop environments, and providing exceptional customer service.
The ideal candidate will have experience supporting Windows and Mac environments, managing Active Directory accounts, and resolving technical issues in a fast-paced enterprise environment.
Key Responsibilities
+ Provide end-user support for desktop, laptop, mobile device, and peripheral-related issues.
+ Troubleshoot and resolve hardware, software, network connectivity, and system access problems.
+ Install, configure, and maintain operating systems, applications, and desktop hardware.
+ Manage user and group accounts within Active Directory.
+ Create and maintain organ...
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