Job Description
Desktop Support Technician
Location: Frankfort, KY
Position Overview
We are seeking a Desktop Support Technician with strong technical experience and a customer-focused approach to support end users both remotely and onsite. This role requires excellent troubleshooting skills, professionalism, and the ability to build positive relationships with users while providing timely technical assistance.
The ideal candidate will have experience supporting desktop environments, resolving hardware and software issues, and assisting users in a Windows-based enterprise environment.
Key Responsibilities
+ Provide onsite and remote desktop support to end users.
+ Install, configure, troubleshoot, and repair desktop and laptop hardware and software.
+ Support operating systems, email applications, productivity software, and user accounts.
+ Diagnose and resolve hardware, software, printer, and connectivity issues.
+ Perform device imaging, de...
Location: Frankfort, KY
Position Overview
We are seeking a Desktop Support Technician with strong technical experience and a customer-focused approach to support end users both remotely and onsite. This role requires excellent troubleshooting skills, professionalism, and the ability to build positive relationships with users while providing timely technical assistance.
The ideal candidate will have experience supporting desktop environments, resolving hardware and software issues, and assisting users in a Windows-based enterprise environment.
Key Responsibilities
+ Provide onsite and remote desktop support to end users.
+ Install, configure, troubleshoot, and repair desktop and laptop hardware and software.
+ Support operating systems, email applications, productivity software, and user accounts.
+ Diagnose and resolve hardware, software, printer, and connectivity issues.
+ Perform device imaging, de...
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