Job Description

  • At least 3 years of Strong end user desk side experience.
  • Experience in administering desktop applications, tech refresh, OS (Operating System – Windows 10/11) deployments and configurations, meeting support and meeting SLAs.
  • Experience in hardware troubleshooting skills – replace parts in laptops/desktops.
  • Exposure to ITIL (Information Technology Infrastructure Library) Based processes will be advantageous.
  • Good knowledge of MS Office suite.
  • Understanding of UPS, HVAC and other facility devices.
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