Job Description

SISL Global is seeking a Band 2 Desktop Technician to deliver day-to-day local and remote desktop support. You will handle inbound calls, troubleshoot hardware, software, and application issues, and document steps in the ticketing system.

The role emphasizes strong problem-solving, collaboration with supervisors, and adherence to SLAs across shifts. The ideal candidate has 2–3 years of Windows desktop experience, familiarity with AD and Office 365, and the ability to work off-hours for projects

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