Desktop Support

Job Description

• At least 3 years hands on experience in field Support Services
• Strong skills in supporting desk side for Windows XP, Windows 7 and Windows 8.1, Windows 10 installation, troubleshooting and reporting.
• Knowledge to support Multifunctional Devices, Smart Phones, PDAs & BYOD
• Strong Microsoft Office skills (Outlook, Word, and Excel)
• Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers
• Broad experience in IT related services with basic understanding of Networks, Servers and Telecoms
• Experience including remote control of PCs and video conferencing knowledge
• Rotational On-call for executive support
• Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
• Strong written and verbal communication skills
• Must be detail oriented and self-motivating
• Ability to success...