Desktop Support Officer

Classification: ANU Officer Grade 5/6 (Information Technology)
Salary package: $89,760 - $105,459 per annum plus 17% superannuation
Term: 2x Full-time, Continuing

The Position

The Desktop Support Officer provides onsite IT support to staff and students across the University, resolving hardware, software and connectivity issues while delivering a high standard of customer service. The role works closely with a diverse range of stakeholders to support teaching, research and administrative activities.

The Person

The Desktop Support Officer at ANU is a customer-focused IT professional who enjoys solving problems and helping others. You have a proactive approach to support, strong technical troubleshooting skills and the ability to build positive relationships with a diverse range of stakeholders. You are adaptable, organised and capable of working both independently...