Desktop Support

Our client, a leader in Health and Fitness publishing is looking for a desktop support person.

Responsibilities

• Oversee the technical helpdesk and provide leadership to staff.
• Identify technical gaps and recommend solutions to senior management.
• Maintain a working knowledge of the systems software, hardware and service offerings as well as stay abreast of the current trends in the marketplace.

Qualifications

• Experience with both PC and Mac environment.
• 5 years experience in a helpdesk/support environment.
• Excellent organizational, interpersonal and communication skills.
• Strong technical skills – internet technology, understanding of networks, protocols and hardware is a must.
• Technical certifications an asset.

If you're not interested, but know someone who is, please help a current or former colleague in their career development by referring them....