Job Description
Job Title: Desktop Support
Location: Onsite at Vienna, VA
Pay Rate: Open to Both C2C and W2 options
Position Type: Multiyear Contract
Interpersonal/Communication:
• Excellent communication skills
• Excellent customer service skills
• Professional presence and maturity
• Detail-oriented
• Ability to work well with other team members
• Comfortable and adaptable in a fast-paced environment
• Ability to follow and adhere to standard operating procedures
Technical Knowledge/Skills:
• Ability to diagnose and resolve hardware and software issues for end users
• Basic networking knowledge (IP, DNS)
• Basic cybersecurity knowledge (MFA, phishing)
• Ticketing system experience (ServiceNow)
Experience:
• Experience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints
• Experience with troubleshooting issues on Microsoft Windows 11 operating systems
...
Location: Onsite at Vienna, VA
Pay Rate: Open to Both C2C and W2 options
Position Type: Multiyear Contract
Interpersonal/Communication:
• Excellent communication skills
• Excellent customer service skills
• Professional presence and maturity
• Detail-oriented
• Ability to work well with other team members
• Comfortable and adaptable in a fast-paced environment
• Ability to follow and adhere to standard operating procedures
Technical Knowledge/Skills:
• Ability to diagnose and resolve hardware and software issues for end users
• Basic networking knowledge (IP, DNS)
• Basic cybersecurity knowledge (MFA, phishing)
• Ticketing system experience (ServiceNow)
Experience:
• Experience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints
• Experience with troubleshooting issues on Microsoft Windows 11 operating systems
...
Ready to Apply?
Take the next step in your AI career. Submit your application to System One today.
Submit Application