Desktop Support Landesk - Alberta, Canada

• Full-time

Company Description

IT

Job Description

Location: Alberta, Canada

BGV will be done for the selected candidates.

1. PURPOSE OF THE JOB:

Technical knowledge of Desktop/Laptop level troubleshooting Experience in Lotus notes, Internet and Networking, Active Directory, File share, Print server.

Laptop/Desktop Imaging - Depot service. Laptop/Desktop Hardware troubleshooting.

Software/Application-client installation and troubleshooting Good technical knowledge of Operating systems like Windows XP, 7. Technical Knowledge in Webex, Communicator, and Lotus notes. Comfortable with remote support.

2. PRINCIPAL ACCOUNTABILITIES

• Remote desktop connectivity applications: RDP, pcAnywhere, LANDesk
• MS Office Suite: MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook/Exchange
• Lotus Notes
• VPN and remote dial-in users
• Support for laptop, desktops, and...