Job Description
Desktop Support Intern– Job Description
Role Overview:
We are looking for Desktop Support Intern to manage end‑user support, system troubleshooting, preventive maintenance, and IT asset management. This role requires strong technical skills, timely issue resolution, and a proactive approach to system health.
Key Responsibilities
- Hardware & End‑User Support
- Diagnose and resolve desktop/laptop hardware issues.
- Verify the functionality of peripherals such as keyboards, mice, and printers.
- Respond promptly to user‑reported technical problems.
Operating System & Software Support
- Troubleshoot Microsoft OS issues, bugs, and performance problems.
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