Desktop Support Engineer

Required Skills: Desktop Management - Infrastructure Services (IS) Role Description: Receive new desktop orders and provide MACI (Move, Allocate, Change and Install) services Co-ordination with vendor Co-ordinate with offshore and onsite tech support team Site Inventory management and maintenance Assist Stock Room management activities (Allocations, Disposals, leavers, Ticket Mgmt. etc.) Enterprise Mobility (Asset Mgmt., compliance activities, Ticket Mgmt. etc.) Mailbox Management Attend weekly Monthly review meetings with onsite and offshore team to generate and provide weekly monthly activity reports. Coordination with Vendor related stakeholders. Attend regular trainings and learn new technologies as required and conducted by the employer. Adhere to policies of the Employer (e.g. Timesheet Mandatory trainings, etc.) Escalate the issues to management or next level as needed. Provide support for asset disposal services. Generate and provide weekly and monthly activity a...