Job Description

Required Skills

  • Desktop Management - Infrastructure Services (IS)

Role Description

  • Receive new desktop orders and provide MACI (Move, Allocate, Change and Install) services
  • Co-ordination with vendor
  • Co-ordinate with offshore and onsite tech support team
  • Site Inventory management and maintenance
  • Assist Stock Room management activities (Allocations, Disposals, leavers, Ticket Mgmt. etc.)
  • Enterprise Mobility (Asset Mgmt., compliance activities, Ticket Mgmt. etc.)
  • Mailbox Management
  • Attend weekly Monthly review meetings with onsite and offshore team to generate and provide weekly monthly activity reports
  • Coordination with Vendor related stakeholders
  • Attend regular trainings and learn new technologies as required and conducted by the employer
  • Adhere to policies of the Employer (e.g. Timesheet Mandatory trainings, etc.)
  • Escalate t...

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