Desktop Support Engineer

Job Summary:

The Desktop Support Engineer will provide technical support and assistance to end-users in a corporate environment. The role involves troubleshooting hardware and software issues, installing and configuring computer systems, and ensuring the smooth and efficient operation of the organization's desktop computing environment.

Key Responsibilities:

• Technical Support:
• Provide first-level support for desktop, laptop, and peripheral hardware issues.
• Troubleshoot and resolve software and application problems.
• Assist users with network connectivity issues, both wired and wireless.
• Installation & Configuration:
• Install, configure, and maintain operating systems and software applications.
• Set up new hardware, including desktops, laptops, printers, and other peripherals.
• Configure user accounts, permissions, and access rights.
• Maintenance & Upgrades:
• Perform regular maintenan...