Desktop Support Engineer

Work Type: FTE( Five days per)

Contract : B2B

Language: English, Local C1, B2

Note: Ley de Prevención de Riesgos Laborales (LPRL) certification is must

Job Description – Desktop Support Engineer (Level 2) Job Summary Desktop Support Level 2 Engineer provides advanced technical support for desktops, laptops, printers, and related hardware and software. The role includes troubleshooting complex issues, supporting users onsite and remotely, handling escalations from Level 1, and ensuring high availability of end-user computing services. Key Responsibilities 1 Provide Level 2 technical support for hardware, software, and network-related issues. 2 Troubleshoot and resolve incidents escalated from Level 1 support teams. 3 Install, configure, and maintain desktops, laptops, printers, and peripheral devices. 4 Support Windows operating systems, Microsoft Office, and standard business applications. 5 Perform system imaging, software deployment, and...