Job Description
We're Hiring: Desktop Support Engineer – GERMANY
About Excis
Excis is a global IT support leader driven by innovation and collaboration. We are looking for a detail‑oriented and customer‑focused Desktop Technician (Band 2) to join our Philippines team. In this role, you will provide day‑to‑day local and remote desktop support, troubleshoot hardware/software issues, and ensure timely resolution of tickets while maintaining Service Level Agreement (SLA) compliance.
Our Global Reach
Supporting clients in 190+ countries
Network of 6,000+ Engineers
Trusted by 200+ Enterprise Clients
Provide first/second level contact and problem resolution for customer issues.
Respond to inbound calls, document troubleshooting steps, and resolve hardware, software, and application challenges.
Ready to Apply?
Take the next step in your AI career. Submit your application to Excis Ltd today.
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