Job Description

Roles and Responsibilities:

  • Azure Active Directory and on-prem administration.
  • Installing and maintaining hardware and computer peripherals.
  • Managing company software needs.
  • Troubleshooting network and user issues.
  • Knowledge of servers, networking and cloud solutions.
  • IT Setup of new projects offices and periodic site visits.
  • Ability and drive to document, to a high level, manuals and processes.
  • Service desk Que knowledge and ticketing experience.
  • Knowledge of Teams, SharePoint and Microsoft Application support.
  • General IT oversite within a hybrid office setting.

    • Overview of Knowledge Required:

  • Experience in a similar role 2 -3 years
  • A good understanding of customer service delivery in an IT environment.
  • Experience with desktop hardware and software, including operating systems and MS Office products.
    • ...

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