Job Description
3 Month contract | Onsite role | Strong chance to extend
We’re partnering with a well established organisation to find an experienced Desktop Support Engineer (Level 1 & 2) to join a growing internal IT team. This is a hands-on role supporting a diverse user base across corporate, warehouse and manufacturing environments, offering strong exposure to both on-site and remote support.
In this position, you’ll be responsible for delivering high-quality Level 1 and 2 support, ensuring users are supported efficiently and professionally across hardware, software and network-related issues.
Key responsibilities include:
- Providing Level 1 & 2 helpdesk support both onsite and remotely
- Managing incidents and service requests via Jira Service Management
- Installing, configuring and maintaining end-user hardware and applications
- Supporting user onboarding, access management...
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