Job Description
The Role:
You will be responsible for :
- Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
- Ensuring all standards and procedures are followed and maintained.
- Answering queries and resolving issue relating to usage of standard applications and IT services.
- Providing monthly help desk reports.
Ideal Profile:
- You possess a Degree/Diploma in Computer Science, Engineering or related field.
- You have at least 2 years experience, ideally within a Helpdesk / Technical Support role.
- You have excellent communication and interpersonal skills.
- You are highly goal driven and work well in fast paced environments
- You are a strong team player who can manage multiple stakeholders
- You are adaptable and thrive in changing environments
What's on Offer?
- Work alongside & learn from best in class talent
Ready to Apply?
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