Desktop Support Engineer

Company Description

Novation Technologies, founded in 2012 in Cape Town, South Africa, is a Managed Service Provider offering global services, including Managed Infrastructures, IT consulting, and Cloud Services. The company strives to deliver comprehensive IT solutions while fostering strong client partnerships to add value to their businesses. With a commitment to excellence, Novation Technologies is a BBBEE level 2 contributor and is classified as an Exempted Micro Enterprise (EME).

Role Description

This is a full-time hybrid role for a Desktop Support Engineer based in Cape Town. The Desktop Support Engineer will handle day-to-day technical support tasks, including diagnosing and resolving hardware, software, and printer issues, as well as troubleshooting and maintaining desktop computers. The role also involves providing technical assistance to end-users and ensuring optimal system performance within the organization.

Requirements

• Profici...