Job Description

  • IT assets and peripherals management.
  • Technical support to end-user.
  • Installing, testing, and/or upgrade operating systems and/or applications.
  • Facilitate restoration of service within the prescribed Service Level Agreement (SLA).
  • Escalating incident tickets that cannot be resolved to upper- level support.
  • Performing routine AV equipment checks on conference rooms to ensure usability and readiness.
  • Participating in system upgrade activities.
  • Submitting status reports to Team Leads and/or Delivery Manager.

Qualifications:

  • 1 year experience as a Technical Support is an advantage.
  • Fresh Graduates are also encouraged to apply.
  • Could quickly adapt to immediate operational changes.
  • Good analytical and communication skills (oral & written)
  • Must be amenable to work morning and graveyard shift.
  • Must be amenable to work in Gateway Business Park, Brgy. Jala...

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