Desktop Support Engineer

Flying Bark Productions is a dynamic and innovative animation studio dedicated to pushing the boundaries of character animation and storytelling. We are working on exciting projects such as Avatar: The Last Airbender feature film, Netflix's Ghostbusters animated series and Stranger Things animated series, as well as our production Tales From Outer Suburbia by Shaun Tan. 

The Desktop Support Engineer (DSE) is responsible for providing user helpdesk support and maintaining the production desktop systems. It will be your responsibility to ensure that helpdesk requests are addressed in a timely fashion and are escalated as appropriate. A significant part of your day to day responsibilities will be troubleshooting base computer hardware and OS issues as well as VFX software issues.

You will perform installation/configuration, operation, and maintenance of systems hardware not only for client workstation systems, but also for dedicated render farm nodes, storage, networkin...