Job Description

Job Description
Overview
We are seeking a Desktop Support Technician to support end-user device deployment and onboarding, with a strong focus on laptop imaging and configuration. This role will be responsible for preparing and provisioning corporate laptops using SCCM and supporting mobile device management through Intune for specific business units.
This is a hands-on role ideal for someone with strong technical troubleshooting skills and experience in high-volume device deployments.

Key Responsibilities

Perform laptop imaging, configuration, and deployment for new hires and existing employees
Utilize SCCM (Microsoft Endpoint Configuration Manager) to image and manage corporate laptops
Support Intune (Microsoft Endpoint Manager) for device provisioning and management (CSR/user groups)
Install, configure, and troubleshoot Windows OS, drivers, and enterprise applications
Provide deskside and remote support for hardware, software, and connectivity ...

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