Job Description


Desktop Support Analyst
White Plains, NY - hybrid 3 days on-site

12 months+



To support the daily activities of the Desktop Support computing systems including the implementation, maintenance, enhancement, and documentation of desktop Operating Systems applications and hardware; to promote procedures and standards and disseminate information to the user communities; and to provide complex level Help Desk-type services for hardware, software, and applications support.

Job Functions & Responsibilities:

  • Under direct supervision.
  • Support Desktop & Laptop Lifecycle; (Configuring & Installation of Equipment, End User training / Support, Tracking of all Assets from purchase through to disposal).
  • Support Help Desk in a Level 2 capacity (hardware, software, printer equipment, mobile devices).
  • Contribute to a library of information by documenting hardware, software installation procedures, suppor...

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