Job Description
Make your next big career move by applying as KMC Solutions' next DESK SUPPORT ANALYST!
The IT Support serves as a critical first point of contact for technical support across H&S Energy Group’s operations. This role is responsible for efficiently handling IT support requests related to hardware, software, and network issues from retail and office staff.
Operating fully remotely, the technician must demonstrate strong troubleshooting capabilities, precise documentation, and effective coordination with on-site field technicians to resolve complex issues—including POS systems and MNSP-related network disruptions.
Work setup:
- Onsite at Four Neo, BGC Taguig
- Night shift
The main responsibilities of a DESK SUPPORT ANALYST include:
Technical Support & Troubleshooting
- Promptly handle incoming support reques...
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