Desktop Support Analyst

<p><b>Position: Desktop Support Analyst </b></p> <p><b>Location: Phoenix, AZ***Day 1 Onsite***</b></p> <p><b>Duration: 1 Years</b></p> <p><b>Responsibilities:</b></p> <ul> <li>Perform technical diagnosis and repair defective hardware, including break-fix, support, advice, and assistance for End User Digital Asset to end users.</li> <li>Correct problems associated with failure or maintenance of the devices.</li> <li>Diagnose and resolve functionality for OS's, applications and network connectivity.</li> <li>Update asset inventories when any equipment or Software changes are made.</li> <li>Educate users when there is a self-help opportunity the user could have performed to fix without support.</li> <li>Provide refresh support per Client-established refresh schedule and as indicated by proactive management tools for su...