Desktop Support Analyst

Desktop Support Analyst

The Role As a Desktop Support Analyst in our Kawana office, you will provide essential Level 1 support to our local team. You will handle hardware and software queries, ensuring our staff have the tools they need to succeed. This is a hands-on role where you will troubleshoot issues face-to-face, manage assets, and contribute to a positive technical environment for our Sunshine Coast operations.

Your New Team You will join a supportive, wider technical team of 11. You will work alongside a colleague based here in Kawana, while collaborating closely with the broader team based in Toowong. This structure ensures you have immediate support and a collaborative culture to help you thrive in your role.

Key Responsibilities:

• Provide Level 1 desktop support to internal staff, addressing hardware and software queries face-to-face and remotely.

• Assist with the setup, maintenance, and asset managem...